Investigation & Quality
Root Cause Analysis (RCA)
Self-paced online training with an interactive protected player, a multiple-choice exam, and a certificate issued instantly on passing.
Training type
Root Cause Analysis - interactive presentation + exam. Programme aligned with the investigation and corrective-action requirements of Regulation (EU) 1321/2014 (Part-145 and Part-CAMO) and Regulation (EU) 376/2014 under Regulation (EU) 2018/1139.
About the course
Root cause analysis turns an event into lasting improvement by finding and fixing the real cause rather than the symptom, so the problem does not return.
It covers the RCA process, the common methods (5 Whys, fishbone, fault tree, FMEA), error and risk, and building corrective actions that actually prevent recurrence.
Course contents (syllabus)
- 1Why Root Cause Analysis
- 2The RCA Process
- 3The Methods
- 4Error and Risk
- 5Corrective Action
Objectives
- Distinguish symptoms from root causes and know when to use RCA
- Follow the RCA process and gather evidence and a timeline
- Apply the common RCA methods and choose the right one
- Explain the Swiss cheese model and assess the risk of a finding
- Write SMART corrective actions and choose stronger controls
Who should attend
Personnel and roles for whom this training is intended.